Royal Phoenicia Hotel Amenities

Activities

• Billiards
• Darts

Business Facilities

• Fax/photocopying
• Meeting/banquet facilities
• Business centre

Cleaning Services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning
• Trouser press

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against Coronavirus
• Property is cleaned by professional cleaning companies
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Common Areas

• Shared lounge/TV area

Entertainment & Family Services

• Entertainment staff
• Babysitting/child services
• Nightclub/DJ
• Evening entertainment

Food & Drink

• Coffee house on site
• Bar
• Restaurant
• Kid-friendly buffet
• Special diet menus (on request)
• Room service

Food & drink safety

• Breakfast takeaway containers
• Physical distancing in dining areas
• Delivered food is securely covered
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized

Front Desk Services

• Concierge service
• Luggage storage
• 24-hour front desk
• Express check-in/check-out
• Valet parking
• Currency exchange

General

• Free parking
• Parking on site
• Private parking
• Parking
• WiFi available in all areas
• Pets allowed

Miscellaneous

• Designated smoking area
• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lift
• Lower bathroom sink
• Facilities for disabled guests
• Air conditioning
• Non-smoking rooms
• Heating
• Family rooms

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Contactless check-in/check-out
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Pool and Spa

• Neck massage
• Spa and wellness centre
• Fitness/spa locker rooms
• Foot massage
• Massage
• Spa facilities
• Couples massage
• Swimming Pool
• Steam room
• Head massage
• Outdoor pool
• Sauna
• Foot bath
• Hand massage
• Fitness centre
• Spa/wellness packages
• Full body massage
• Back massage
• Fitness

Safety & security

• Safety deposit box

Safety features

• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Face masks for guests available
• Hand sanitizer in guest accommodation and key areas

Services

• WiFi
• Internet services
• Free WiFi

Transportation

• Airport drop off
• Airport shuttle
• Accessible parking
• Shuttle service
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Car hire
• Airport pick up
• Parking garage